Manage the processing of vendor invoices (manual or digitized) to our internal and external customers, facilitating the payment of company liabilities in a timely and accurate manner. Work with customers to resolve/troubleshoot exceptions or obstructions to this process; identify and implement efficiencies; support other payment processing centers; assist in the transition to a paperless and automated processing center environment. Manage exceptions and resolve issues for automated digitized invoices. Provide analysis and metrics within and outside department using various reporting tools.
A. EFFECTIVELY PERFORM DAILY ACCOUNTS PAYABLE FUNCTION FOR DESIGNATED BUSINESS AREAS:
Process PO and Non-PO invoices through the invoice digitization system and SAP Systems.
Research, analyze, and resolve vendor and customer issues in a timely, accurate and professional manner.
Manage the global workflow of invoices to buyers and approvers. Interact where needed to efficiently accumulate general ledger coding, authorizations and other information to facilitate timely and accurate payments.
Significant communications with internal and external purchasing relationships.
Work with suppliers on invoice processing standards and compliance.
Develop and maintain an understanding of international business practices, including currencies, basic tax laws governing those taxing bodies serviced by our department and local customs.
Identify root cause analysis of invoice processing and posting errors and resolve errors in a timely and accurate manner.
Test upgrades and enhancements applied to the invoice processing including SAP, Coupa, and other systems.
Maintain professional and effective communication with internal and external customers in a timely and persistent manner using superior customer service skills.
Work with invoice digitization processor for error and problem resolution.
Provide general support for Procure to Pay Coupa processes, ensuring linkage to day to day invoice processing activities.
Perform other GBS duties as assigned
B. TRAIN GBSS STAFF AND END USERS
Responsible for training end users on invoice processing procedures
Cross- train with GBS team members
Maintain and update documentation and training materials.
C. BACK UP AND SUPPORT SR GLOBAL PAYMENT ANALYST POSITION
Maintain Vendor Master Bank information tables in SAP and coordinate any necessary support with the Treasury or Strategic sourcing departments. This includes receiving all banking from both employees and outside vendors and entering in SAP. Maintaining a close relationship with the Treasury department to coordinate new bank setups and confirmations, as well as any returned payments.
Generate Domestic (ACH transfers, wires, drafts, checks) and International (same but no checks) payments; perform related audits; deliver any required reporting; and troubleshoot/resolve exceptions in a timely and accurate manner.
Coordinate all necessary steps/transactions relating to voided checks, stop-pays, check re-issues and check copies in SAP and 3 rd party vendor systems in a timely and accurate manner.
D. LEVERAGE SYSTEM SKILLS TO FURTHER DEPARTMENTAL EFFICIENCIES
Develop and maintain SAP and Invoice Processing system skills to act as a SME (subject matter expert).
Develop and maintain strong SAP abilities in purchasing, general ledger.
Support other GBS satellite processing centers in current AP methods and system techniques in both the Invoice Processing system and SAP.
Develop skills to support scanning and processing of automated invoices by third party provider.
Support new AP system enhancements as they arise.
E. PERFORM AP ANALYSIS/REPORTNG (ACCOUNT RECONS)
Perform monthly account reconciliations. Ability to analyze and follow up with various BF locations around the globe to resolve outstanding issues.
Generate and distribute monthly and Ad hoc invoice reports for internal processing and operational KPIs.
Bachelor’s degree in Accounting ,Finance or Business Administration
2 plus years’ experience in an automated ERP invoice processing environment, preferably SAPor Coupa
Strong analytical and problem solving skills
Excellent customer service/communication skills and an ability to develop/maintain effective work relationships with customers at all levels and with other team members
Proficient in Microsoft Excel and Access
Experience working with international currencies, taxes, and business processes including determining resolutions to issues, errors, etc.
High energy level, ability to work independently, and multi-task effectively in a service organization.
Ability to work a flexible schedule including extended hours
Excellent written & verbal communication skills
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Location/Region: Louisville, KY